Return & Refund Policy

We offer a 7-day replacement or refund window from the date of delivery.

• —Product must be unused, in its original packaging, and in the same condition you received it
• —Applies to: damaged items received, incorrect items shipped, or manufacturing defects
• —Does not apply to: products damaged due to misuse after delivery, or change-of-mind returns on used items

Email dhyomecom@gmail.com within 7 days of delivery with your order number and photos of the issue (if applicable). We’ll respond within 2 business days with next steps.

Once your return is approved and the item is received back (if applicable), refunds are processed to your original payment method within 5–7 business days.

Orders can be cancelled only before they are dispatched. Once shipped, an order cannot be cancelled — the return process applies instead.

For return/refund requests: dhyomecom@gmail.com